This position is for those who like to get their hands dirty, fix problems, help customers, and work for the greater good of the community. First, you know that your work is needed for the success of Raleigh/Durham homeowners. Second, we offer in-house training and host weekly team meetings. All American is dedicated to helping you succeed in this industry.
This position requires:
- ability to work indoor and outdoor (in all types of weather)
- customer service skills
- collaboration and open communication between call center, customers, and management
- willingness to work with the internal team to practice customer up-selling
- willingness to learn
- flexible schedule
- hard-working individual ready to handle an ever-changing industry
- a person who thrives on carrying the company's core values with them to every service call
Keep in mind, you are the first person to meet one-on-one with the customer. First impressions are crucial.
We are a small HVAC company located in Raleigh, NC. If you believe you meet these requirements, give us a call at (919) 782-6242 or apply through the link below so we can set up an interview. Our team continues to grow, so if you know someone who would be interested in this role, as well, pass them along!
Job Type: Full-time
Service Technician Supervisor
All American is in search of a full-time Service Technician Supervisor for the Raleigh, NC area. In this role, we are looking for someone who can be quick on their feet, a team leader, and innovative. You should strive to stay up-to-date on the industry’s newest technology and training. We want someone who will put the company’s mission first, and keep in mind that our service technicians are the reason why our business is still in business.
All American offers competitive salary, bonus incentives, a start-up environment that treats our employees like family, and growth potential. We’ve been around since 2001 and every year we push the envelope that much further towards success.
This position requires:
-passion for the industry
-10+ years in the industry
-8+ years in the management/supervisory role preferred
-willing to upsell
-understanding that the customer comes first; you are the face of the company and you build our reputation based on your work you complete at our customers’ homes and businesses
Supervising technicians will not be an easy task. We are looking for someone who is excited to take on this challenge and be the leader these technicians are in need of. If you believe you fulfill these requirements, or would just love to discuss this opportunity further, give us a call! (919) 782-6242.