I have been very happy with All American HVAC over the last 3 years. They have installed a new system/ductwork and several repairs. Most recent was evaporator coils. They took care of all the warranty work with the manufacturer and install went smoothly.A few shout-outs:Josh and Grayson are excellent techs! Both very knowledgeable and patient to explain answers to any questions I have asked! Josh has handled all the repairs very efficiently.Enjoyed working with Ryan on the sales side. He was responsive and knowledgeable!Melvin's team are excellent installers!Finally, Brandy is very professional in the front office.
Joshua looked at the issue with my furnace. He was friendly and professional. He explained what he was seeing and explained what was wrong. It's not fun to have the HVAC stop working. But having a friendly tech helps with the experience.
The response time was within 30 minutes of my call. Ryan laid it out for me on what options I had. Once I accepted the bid, they should up at 6:00 AM the following day! Normal start time is 8:00 but they were accommodating me due to weather. The crew was professional and left everything as clean as it was upon arrival. Crew communicated with us and made sure we had all the information we needed for our new system
Had a tiny (non-emergency) gas leak by the meter coming into the house that required some wrenching of pipes. Called on a Friday and they were able to fit me in on Monday. The technician was on time and very courteous.Service was good.Pricing was steep coming in at $430 for less than 2 hours of work.No parts needed just tightening of joints.Would use them again in a pinch but would definitely shop around next time for a better price.
Quick service, excellent communication, solid service and good price too. What's not to like?
Bought a new construction home and had a couple issues with the plumbing and ac. Both technicians sent out were on time, friendly and professional. They diagnosed the problems quickly and had everything fixed asap. I'm happy to know my plumbing and hvac are serviced by All American and will continue to use them for years to come.
All American was great. They scheduled the service same day and Curtis was fantastic, knowledgeable, hard working, friendly with a great personality. Very pleased with the experience.
Incredibly fast customer service. Repairman was informative on what the issue was/what he was doing, was able to diagnose and matigate the issue quickly. 10/10 could not recommend more
Very reliable company. I’ve trusted them with our heating and air needs for 2 years. Always responsive, timely, kind and professional
They installed my replacement HVAC system a little over 10 years ago and have maintained/serviced it since. They've always been responsive and service has been great.
We had a fantastic experience with All American Heating, Air & Plumbing! Our home warranty service couldn't reach us for 2 days to replace a heating element in our water heater...middle of Winter with 2 toddlers, that wasn't going to fly. All American came to the rescue for a same day repair at a fair rate. Curtis was great! Miss Aggie was also wonderful to work with. 10/10.
Responsive, arrived on time as promised and did the technicians did not leave until the problem was resolved!
Josh did a great job troubleshooting my heating issue. He is very knowledgeable and a cool guy too!Thank you!
My technician was on time. He explained everything he was doing and the costs. Always have good service with All American Heating and Cooling
I had an issue with my new build, and this company did an outstanding job diagnosing and repairing the problem. Our tech had great attention to detail and was able to reach out and collaborate with his teammates for a second opinion. It’s awesome to see a company that not only hires skilled professionals but also actively supports them in delivering excellent service. Highly recommended!
I purchased my heat pump from All American several years ago after getting estimates from 3 different companies. I also have a contract for spring and fall tune ups and they are always prompt and do a great job. Very happy with this company.
All American installed a first rate heating and air conditioning system a few years ago when my old units stopped working efficiently. The crew arrived on time and were very professional throughout the installation. They returned for a few days to address some minor equipment ssues. All American maintains my system twice each year year through my annual service contract. The support staff who schedule all servicing are very polite and helpful and every tech who arrives has been punctual and knowledgeable. I would never consider using a different company.My system was inspected in December 2024 and, as usual, the service was excellent. Grayson was polite and thorough and a great representative of the company.
Justin came out yesterday for the 6 month maintenence checkup. All was well. Thank you All American!!On Monday June 6 we returned home to find that our AC was not working. Johnathan came out that evening checked out the system on found that the thermostat and a board needed to be replaced. The next day Jonathan returned to install these items. The system was running perfectly when he left. We are very appreciative of the work he did and the late hour he stayed to get the AC fixed.. We also want to thank DJ for coming out on Thursday night because he came out to fix another problem. All American Heating & Air. has bent over backwards to service our needs to our satisfaction. We give them an A+. Leah Britt6We were referred to All American Heating & Air for a second opinion. They are a number one company. Professional, courteous and extremely knowledgeable about our system. Lobrado, Natalie and Nina have been very helpful and easy to work with. Travis our service technician went the extra mile to make sure we know exactly how our system works. Travis is courteous, professional and has a lot of knowledge on the Trane heat pump. He restored our system back to the system specifications. My husband and I have now become part of the All American family. They are an A+ company and we recommend them to everyone. Leah
Really great at customer support. Our AC went out and the manager came to our house to help make a decision we bought a new unit and they did a fantastic job with the install. We are on their plan for service and have never looked back! Really great company.
What a great experience! Harrison was in time, professional, and fixed our issue quickly. Highly recommend!!!Had another great experience. Furnace stopped working and the tech, Grayson came out today (Saturday)and took care of our issue. Definitely recommend. Very professional and prompt. Great customer experience.
They are extremely professional and helpful. The technicians are always friendly. The interaction with the staff has always been positive.
Continue to receive great care from All American. This visit was just for annual maintenance but Brandon ( a newer technician) was great and explained with photos what he did today. 👍
Grayson was fantastic—polite, professional, and really knew his stuff. He explained everything clearly and did a great job replacing gas valve and capacitor. The whole process was smooth!. Highly recommend!
The guys did a nice job today. They were early, professional and competent.
Curtis was thorough, neat and efficient. All-American was timely responding to this issue. This is not our 1st excellent experience. Don’t expect it’ll be our last.
Great experience. Issue was diagnosed, cost was estimated, and fix was executed in a professional and timely manner. Thank you.
All American has been serving us reliably and professionally for many years. They have unfailingly been responsive, flexible, and personable. Their prices are competitive. We see no reason to look to any other company for our HVAC needs. We TRUST them 100%
There’s an immediate difference between the guy who knows what he’s doing and the guy who didn’t.
Just had our fall service appointment and once again I wasn’t disappointed. Professional , on time, very friendly and thorough. Thanks again!
Josh was awesome today! Thanks for providing service and reporting on my unit!
We’ve used AA HVAC for 6+ years and are thoroughly satisfied. Wonderful experience. Service has been excellent. Will continue to utilize this company.
We have been with All American for a number of years. They have always provided great serviceOur last tech Harrison, was extremely helpful and pleasant to deal with.
Started annual service visits. Polite, knowledgeable technicians completed a thorough check of my heating & air-conditioning system. Look forward to my semi annual visits...
Hiring a 19-year-old with 3 months of experience working with HVACs doesn't cut it..... Without a license working residential and commercial.... Bad news there....
Professional, courteous, and thorough. All American does an excellent job of keeping my HVAC system clean, working, and worry-free. Thank You!
Very honest. Had them go out to repair/ assess problem on rental property.They were very honest, professional and gave us the lowest quote! Ty, will cont to use them. O
The technician arrived and was very professional. He did the service to our AC quickly and answered all questions. He was respectful with covers on his shoes when he entered our home. Highly recommended!
Professional and absolutely kind in their services. Front office very organized and technicians are always superb!
Josh was great. He explained everything to me. Professional meaning he shook my hand when he introduced himself. It showed me he was professional and personal at the same time.
They resolved an issue that couldn't get resolved by other HVAC companies. Their service was prompt and professional. They know what they're doing. Haven't had a problem in over a year! They earned and are keeping our business. Thank you, All American!
Grayson was very professional andprovides service with a smile. He checked my propane tank to make sure I'd stay warm during the chilly weather. I think the company has a new customer for life!
Excellent service. They came out quickly and fixed our problem fast. Will definitely be using them again in the future.
I had had a different company try to fix the unit issue without success. The technician from All American Heating & Air was thorough, professional and checked everything. He was able to diagnose the issue and fix it. I highly recommend them!
They’re great to deal with and they do a thorough inspection every time they’re here. Grayson was here today and he was very courteous and helpful. I highly recommend!
My repair person was friendly and knowledgeable. They checked the system out and sent me the summary within minutes of the job being completed.
All American Heating & Air is the best company I have found in the Raleigh area. They are a family-owned business that works hard to earn your trust and loyalty. The quality of work is outstanding and the prices are competitive.
All American HVAC did a fine job preparing my system for the upcoming winter heating season. They arrived on time and the workers were courteous.
The technician found and fixed the problem quickly and was very knowledgeable and helpful. Highly recommend!
The technician easily identified what could be the issue and solved in very short span of time..
I have used All American Heating and Air Conditioning for all my HVAC needs for the last 8.5 yrs. I could not be more pleased with this company and how it conducts business. Their teamwork is always impressive. Their friendly customer service staff reaches out to me every 6 mos for servicing under my maintenance agreement. My technician, Jack, did an excellent job servicing my units 10/2/24 under my maintenance agreement. They are always efficient, knowledgeable, timely, polite, and professional. Unlike some HVAC companies, they do not try to upsell me and they provide fair pricing. I appreciate in particular their honesty, reliability, and knowledge.
Service was great. They were both friendly and thorough! We just moved here about 6 months ago and i am happy we chose all American!
We have been with All American for almost 2 decades. We highly recommend this company.
Very good service. Grayson and the trainee were very courteous and efficient. Hope they maintain quality I have experienced last 3 years. I recommend this company, and I am sure front desk will get better over time.
After bidding a full system replacement we landed on All American Heating & Air Conditioning. They were the last company I planned to have come out and honestly I was ready to move on with a different contractor but Ryan changed my mind. He took all the time I needed and answered all the questions I had. Their pricing was the best for a comparable unit. The biggest selling point Ryan got me on was the install team and their longevity with the company. From every thing I have read, it is less about the product and more about the install. Ryan did not lie. The install team was thorough yet efficient. They were super clean and kind. I would, and already have, recommended them.
All American Heating and Air is a top notch company. Came to our house, explained our problem and was quick to repair. Knowledgeable and so very nice. Would definitely call them again when we have a need. Thanks a bunch to Grayson and Justin. Much appreciated.
Not often a company delivers better, cheaper, and faster - all three - but All American did just that during our recent AC replacement. Solution met all our objectives, price was competitive, and they beat their originally-promised schedule by 5 days without any pressure from us. Best part was the installation crew - organized, efficient, great attention to detail, courteous, professional in every aspect. Very pleased with our All American experience.
All American Heating & Air.I am very pleased with this company. They offer a yearly membership program at a reasonable cost with a 2 X a year system maintenance and discounts on service calls. Friendly service all around.Natalie is awesome as coordinator, everything from setting up a new membership contract to service appointments. AAH&A is upfront on costs, I have never experience shock pricing for work preformed by them. I recommend this company to everyone. No longer do I get the feeling of being used after having used an A/C repair company. Thank you for being an honest company!
I highly recommend All American Heating and Air. We have been customers for over 10 years and the service level has remained consistently high. They are responsive and knowledgeable - all of the qualities that you need when dealing with A/C issues. Give them a try - you won’t be disappointed.
I have been on a maintenance program with All American Heating and Air for a dual heating and air system for the last 4.5 yrs. Prior owner had previously used. I have been extremely pleased with this company. The technicians are always on time and the company is always responsive regardless of the issue and they get it done. The scheduling/billing staff is exceptionally responsive and polite. They aren’t trying to sell you equipment you don’t need like some hvac vendors. This past week when a 3-foot copperhead was found wrapped all inside a Trane heat pump making it unrepairable, they arrived first thing the next morning to install a new one. Impressive performance. I have a home warranty program with another company and even when items would be covered, All American is the only company I trust to diagnose and fix an issue. I highly recommend them. Mitchell W.
I wrote a positive review about All American approximately a year ago after they replaced my HCAC system. Once again they exceeded my expectations.We came home after an extended vacation to discover that our CAC was not working. I called the service number late on a Friday afternoon and spoke to Aggie, the owner’s wife. She was polite and sympathetic to our situation because my four month old granddaughter was at our home. All the service men were booked for the night but she somehow arranged to have Emilio arrive at our home at 8:00 PM. He was efficient and quickly analyzed the issue and repaired the CAC. I have a maintenance agreement so the service call was less than $50! The bonus was that the faulty capacitor, which is a $179 part, did not cost me anything because it was covered under my equipment warranty.I received a text from Aggie the next day inquiring whether my CAC was functioning properly. Who does that? This company is great because of its attention to detail with installations and its very impressive customer service. I would never use anyone else.
This is totally unsolicited, but I just had to write this. We have been customers for at least 7 years, and all American has installed two new heating and AC systems on our 25 yr old plus house, a new water heater and does all of our maintenance. They are always responsive, polite and delightful to speak to. Also I asked for advice in installing a UV system and I was given proper placement, and advice in what where and how. Just from a phone call and no charge. All American has my business forever and they should have yours. Thanks everyone!
All American is top notch! We have used them for years and always appreciative their thorough service. Mark Anthony was here today, and did a thorough inspection oft our systems. In addition, he recommended some steps to take to make our units more efficient. Mark was professional, knowledgeable, and friendly! Thanks, Mark!
